Frequently Asked Questions
How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.
Yes, most properties you can book instantly, however some owners may opt to have their booking to pre-verified. This is okay as they are very responsive to get back to you.
Most payments are taken online and very rarely is cash accepted. However this give you more protection when renting a property.
Guest ID is required for the safety of our hosts and to protect against fraud. It is also essential we have the lead guests ID in the event of an emergency.
Most booking process takes approximately a few minutes. You will be sent an online checkin code
You are able to cancel your booking depending on the cancellation policy. If you are outside the cancellation period, you may request to the host to cancel and apply a partial or full refund. However this is at the hosts discretion.
Instant message is the best way to contact us.
No, however your host may know local information to help you with your travel.
We take a pre-authorised or a deposit hold, for all bookings. This protects the hosts again damages & also discourages guests to cause intentional damage.
Deposits are refunded once the cleaning report finds no probable causes to hold it.
It takes 3-7 working days to reflect on to your account.
Yes subject to availability, hosts charge £10 per hour prior the check in time. This is because of the cost associated with rearranging cleaners schedule.
Yes, subject to availability. £10 per hour after your checkout time.
If you lose your property, please contact your host at the earliest time possible. Although your host bares no responsibility or liability for items.
It is the guest responsibility to take care of their own items.
Contact Details
- Rooms Near Me Ltd 124 Nimmings Road Halesowen West Midlands B62 9JH